Training

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NAFLIN CONSULT assists organisations of all nature and size improve their operational effectiveness, by providing them with practical and result oriented professional training and skill development services.

The training modules has been designed to target all staff who are involved in daily operations such as: Executives, Managers, Supervisors, Engineers, and other Professional Staff. Whilst we provide training to equip staff with general management skills, we can design the training to meet the needs of the various categories of staff in the organisation. In addition, we provide customised training to meet the needs of your organisation using business cases, case studies and examples peculiar to your business environment.

Our training programmes are practical oriented and structured on sound management principles of Finance. We use literature authored by renowned scholars and practitioners of the discipline, to draw on their perspectives and application of the knowledge.

Our diverse training modules below:

FINANCE AND ACCOUNTING FOR NON-ACCOUNTING PROFESSIONALS

This training is designed specifically for non-financial officers and managers who want to improve practice in financial planning, control and reporting. We provide the participant with basic concept of corporate finance, investment and financing concepts, which are important to most managerial people. This course suits officers who wish to develop a logical and consistent framework for solving corporate finance problems in practical situations. The course enables Managers understand and interpret a set of Financial Statements. Participants develop a basic understanding of business finance which deals with how organizations effectively manage their operating and fixed assets and fund them with an optimal mix of debt and equity financing.

This course is also designed for individuals without accounting background but who need to understand and appreciate how business transactions are recorded, summarized, and interpreted for commercial decision-making purposes. Through a series of exercises, participants get a hands-on experience on the practical application of theories and concepts in the “accounting cycle,” from event/transaction recognition to financial statement preparation, review, and appreciation.

Upon successful completion of the training programme, participants will acquire practical finance and accounting skills, principles and models, which they can apply on the job. They can:

  1. Prepare consolidated budgets
  2. Prepare and use a simple cash flow forecast
  3. Prepare and reconcile an analyzed cashbook
  4. Prepare and use a simple financial monitoring report
  5. Analyze financial statements and budget monitoring reports to assess performance
  6. Assess strengths and weaknesses in the organizations’ internal control systems
  7. Understand the importance of budgets in planning, control and decision-making
  8. Appreciate the key components and language of a cash accounting system
  9. Understand the link between budgets, accounting records and financial reports
  10. Recognize that financial management is for everyone
  11. Appreciate the central role of financial management in achieving organization’s objectives
  12. Prepare accounts and simple financial reports
  13. Analyze financial reports to inform and support program management decisions
  14. Appreciate Working Capital Management
  15. Study operating performance using income and cash flow statements
  16. Use financial statements to gain insight on business operations and ways on improving them
  17. Read and interpret balance sheets to pinpoint business strengths and weaknesses.
  18. Make informed management decisions using basic accounting concepts and processes

The programme is designed to cover a period of FIVE (5) to TEN (10) days.


BUSINESS COMMUNICATIONS

Our Business Communication training programme covers a comprehensive module designed to improve organisational communication of firms such as yours. Our programme is designed to be hands-on and has the following benefits:

  1. Improves Oral Presentation and Business Speaking Skills
  2. Fosters Effective Business Letter and Memo Writing Skills
  3. Enhances Business Report and Proposal Writing Skills
  4. Sharpens Critical Thinking, Problem Solving, and Decision-Making Skills

The programme is designed to cover a period of three (3) days


BUSINESS LAW

The structure of a business, and the legal requirements for directors, shareholders and company secretaries are crucial; not least for Executive Assistants and finance professionals who often have to help prepare AGMs, business reports, prepare and file accounts and manage bank accounts, and so on.

This Business Law course considers the different types of business and the terms relating to each, the roles and responsibilities of shareholders, directors and company secretaries. Participants will learn about business reporting, filing deadlines, accounts audits, contracts, bank accounts and loans and security. Further, taxation, insolvency, employer obligations under the Health and Safety at Work Act and employment contracts. Through an in-depth consideration of the law of contract, participants will be introduced to issues of supremacy of law (legislation vs common law), the law of agency, corporations’ law and the law of torts. The following topics will be covered in depth: – creation and content of a contract (formation, privity, agency, terms); – statutory remedies for misleading and deceptive conduct in trade and commerce; – misrepresentation, unconscionable dealing, improper pressure; – performance and discharge of obligations (performance, breach, frustration, variation and discharge by agreement); and – remedies (enforcement, compensation and restitution).

Upon successful completion of the training programme, participants will acquire practical understanding of Business Law, principles and models, which they can apply on the job. They can:

  1. Identify and explain the laws that impact upon business in areas relating to Contract law, Torts, Consumer law, Property, Business Entities, Business Ownership and Employment issues;
  2. Demonstrate a sound knowledge of the laws (both statutory and common law) which impact upon different business organisations;
  3. Apply business law principles to everyday business activities, and hypothetical and real-world problems;
  4. Recognise diverse viewpoints and synthesise arguments from multiple points of view;
  5. Understand the sources of law in Ghana including the development and operation of common law, precedent and court hierarchy, and the roles of parliament and the courts, and the role of the law of contract in particular within the Ghanaian legal system;
  6. Understand some basic strategies that can be used to solve legal problems;
  7. Read, analyse and apply statutes using the appropriate methods of statutory interpretation;
  8. Appreciate the ethical dimensions of the role of lawyers, and the functioning of law and legal systems;
  9. Understand and discuss core legal theories;
  10. Use legal citation conventions in the course of legal writing.

The programme is designed to cover a period of FIVE (5) to TEN (10) days.


CONTRACT ADMINISTRATION

This course provides practical, in-depth guidance on both carrying out the “routine” but vital responsibilities of contract administration and handling the challenges that typically arise during the life of a contract. Participants will learn how to use a proactive team approach to successfully administer contracts of all types and sizes to increase profitability and improve customer satisfaction.

This course introduces and clarifies basic contract administration principles, policies, responsibilities, and proven best practices. Using this foundation, participants will then learn how to get contract performance off to a good start through planning and kick-off activities. Participants will also learn the importance of documentation and which specific types of records and files must be maintained to protect their organisation’s interests. The course is highly interactive, using discussion, exercises and case studies to teach effective approaches to analysing contract terms and conditions, assuring quality, managing changes, resolving disputes and remedying inadequate performance. Participants will also see how different legal systems affect contract administration practices.

Upon successful completion of the training programme, participants will acquire practical Contract Administration skills, principles and models, which they can apply on the job. They can:

  1. Identify contract components and understand the process from start to finish
  2. Select the right contract type for their commercial activity
  3. Decipher contract legalese
  4. Choose the offer that will result in the best value for the buyer
  5. Agree on objectives, requirements, plans and specifications
  6. Negotiate favorable terms and make revisions to the contract
  7. Apply rules of contract interpretation in commercial disputes
  8. Administer contracts appropriately, and know when and how to terminate before or upon completion

The programme is designed to cover a period of FIVE (5) to TEN (10) days.


CUSTOMER SERVICE MANAGEMENT

Our Customer Service training programme covers a comprehensive module designed to improve the Customer Service delivery of organisations. Our programme is designed to be hands-on and has the following benefits:

  1. Reinforced customer service philosophy and teamwork within your front-line staff
  2. Improved employee commitment to good customer service
  3. Increased customer satisfaction and delight and reduced customer complaints
  4. Improved understanding of customers’ quality expectations and ensuring that these expectations are met
  5. Improved attitude, morale, and communication of your front-line staff
  6. Improved service delivery and organizational culture alignment for outstanding customer service
  7. Improved awareness about the role and importance of good customer service to your organization’s success
  8. Enhanced understanding of the concepts and principles of service quality
  9. Enhanced appreciation of the importance of a customer centred culture
  10. Identification of corporate values, and display of required competence, and key character traits of the ideal customers’ centric employee
  11. Organization wide acceptance of responsibility for customer service improvements

The programme is designed to cover a period of three (3) days.


FINANCIAL MANAGEMENT

This course introduces the key concepts, tools, and principles of financial management and analysis. The course is focused on the information, analysis, organizational processes, and skills and business judgment managers must use to maximize long-term profits in the face of uncertainty and competition.

This training course will help participants understand finance concepts and techniques for managing, controlling, and improving the organizational financial objectives. This course exposes participants to contemporary knowledge and techniques of financial management. This would in turn enable the participant to articulate and implement financial improvement processes in the workplace. Through the trainer’s expertise and practical knowledge, you will be able to define the key concepts associated with Financial Management.

Upon successful completion of the training programme, participants will acquire practical Financial Management skills, principles and models, which they can apply on the job. They can:

  1. Describe and evaluate the basic features of financial markets
  2. Identify the basic components of nominal interest rates and use them to make expected return comparisons among assets
  3. Apply time value of money concepts to complex cash flow scenarios
  4. Understand the basics of the term structure of interest rates and the yield curve
  5. Determine the fundamental price for common stock, using the constant-growth dividend discount model
  6. Use the Capital Asset Pricing Model to quantify the risk-return tradeoff
  7. Evaluate alternative techniques for analyzing project opportunities and budgeting capital
  8. Apply the net present value criterion to complex capital budgeting problems
  9. Understand various forms of market imperfections and their implications for financial managers
  10. Be able to generate a valuation range for a project or a company with multiples and discounted cash flow valuation approaches
  11. Understand how to apply option theory to solve corporate finance problems
  12. Understand the value impact of capital structure
  13. Understand how dividend policy affects share prices
  14. Understand the basics of mergers and acquisitions
  15. Conduct a simple discounted cash flow analysis, regression analysis and sensitivity analysis

The programme is designed to cover a period of FIVE (5) to TEN (10) days.


HUMAN RESOURCE MANAGEMENT

This course is designed to enable participants gain an understanding of the basic concepts and methods in Human Resources Management and how their application builds an organization’s capacity overall. Participants will learn how to carry out hiring processes and how to develop adequate compensation with the development of a salary policy, social benefits and contracts. Further, participants will learn and practice how to develop Human Resource strategy and guidelines, how to develop procedures for job evaluations, promotions and training programmes for the workforce. Particular emphasis is placed on managing intercultural and gender issues. Participants will learn how to develop a plan for Human Resource development, how to communicate Human Resource strategies with employees effectively and how to manage stress and conflict.

This comprehensive and intensive training programme provides a solid foundation in Human Resource Management and covers all functional areas of Human Resource Management providing operational information and guidance for participants. Topics include equal opportunity and the legal environment, recruitment and selection, performance appraisal, employee development, compensation planning, and employee relations.

During the course, real-life Human Resource issues and experiences are discussed and shared to develop the participant’s knowledge, skills and mindsets on Human Resource Management. Participants will gain a hands-on experience in the actual preparation, building and implementation of a Human Resource policy.

Upon successful completion, participants should be able to anticipate and resolve Human Resource concerns. People are an organisation’s most important resource and asset. Good management of individuals and the workforce is crucial to attain the organisational goals and objectives. They can:

  1. Demonstrate knowledge of key Human Resource Management concepts and principles for planning, staff recruitment, orientation, and management;
  2. Know how to apply change management strategies when introducing new Human Resource Management methodologies
  3. Know how to assess and improve staff motivation and engagement
  4. Have an action plan detailing Human Resource Management practices and/or approaches based on the specific needs of the organization
  5. Strengthen Human Resource Management and support processes currently used in their organizations
  6. Define performance management strategies and know how to apply staff performance management systems in their organizations
  7. Assess and improve staff motivation and engagement
  8. Review the relationship between employee engagement and the organization’s success
  9. Apply approaches to managing or resolving tension and conflict
  10. Handle recruitment, performance appraisals, and establish training processes
  11. Explain the strategic decisions that affect compensation, as well as the different job evaluation methods

The programme is designed to cover a period of FIVE (5) to TEN (10) days.

 


PROJECT MANAGEMENT

The training programme is practical oriented and structured on the principles of the Project Management Institute (PMI®) A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition. Further, additional literature on project management authored by renowned scholars and practitioners of the Project Management discipline will be used to draw on their perspectives and application of the Project Management knowledge.

Naflin Consult Ltd. is an approved Registered Education Provider (REP) of the Project Management Institute (PMI)®.

As a REP, we have been approved by PMI® to offer training in Project Management and grant Professional Development Units (PDUs) required for the maintenance of the PMI®Credentials.

To earn the R.E.P. designation, a provider must meet or exceed rigorous standards for quality and effectiveness as defined by PMI®. The PMI R.E.P. designation is the highest mark of excellence in project management training.PMI Registered Education Providers are the resource for organizations and individuals to find the right training.The R.E.P. designation certifies that an organization can deliver world-class, PMI-approved project management training.

PRACTICAL PROJECT MANAGEMENT

Upon successful completion of the training programme, participants will acquire practical project management skills, principles and models, which can be applied on the job. They can:

  1. Effectively initiate a project, identify and mange stakeholders
  2. Develop a detailed project charter
  3. Produce a detailed project management plan
  4. Plan and develop mitigation strategies for risks
  5. Effectively execute, and,monitor and control project work
  6. Track project performance and close project or phase

The programme is designed to cover a period of THREE (3) to FIVE (5) days

PROFESSIONAL PROJECT MANAGEMENT (PMP) CERTIFICATION

PMP PARTIAL:

  1. Tuition
  2. Training Materials / Manuals / Templates
  3. Sample Exam Preparation Questions
  4. Project Management Book of Knowledge 6th Edition
  5. Rita Mulcahy`S PMP Exam Prep Book 9th Edition
  6. Four Weeks Revision

FULL PACKAGE:

  1. Tuition
  2. Training Materials / Manuals / Templates
  3. Certificate
  4. PMI Global Membership Registration
  5. PMI Ghana Chapter Membership Registration
  6. PMP Exam Registration
  7. Sample Exam Preparation Questions
  8. Project Management Book of Knowledge 6th Edition
  9. Rita Mulcahy`S PMP Exam Prep Book 9th Edition
  10. Four Weeks Revision

The programme is designed to cover a period of FIVE (5) to TEN (10) days.


STRATEGIC MANAGEMENT

This course introduces the key concepts, tools, and principles of strategy formulation and competitive analysis. It is concerned with managerial decisions and actions that affect the performance and survival of business enterprises. The course is focused on the information, analysis, organizational processes, and skills and business judgment managers must use to devise strategies, position their businesses, define firm boundaries and maximize long-term profits in the face of uncertainty and competition.

The course takes a general management perspective, viewing the firm as a whole, and examining how policies in each functional area are integrated into an overall competitive strategy. The key strategic business decisions of concern in this course involve selecting competitive strategies, creating and defending competitive advantages, defining firm boundaries and allocating critical resources over long periods. Decisions such as these can only be made effectively by viewing a firm holistically, and over the long term.

Upon successful completion of the training programme, participants will acquire practical Strategic Management skills, principles and models, which they can apply on the job. They can:

  1. Analyze the main structural features of an industry and develop strategies that position the firm almost favorably in relation to competition and influence industry structure to enhance industry attractiveness.
  2. Recognize the different stages of industry evolution and recommend strategies appropriate to each stage.
  3. Appraise the resources and capabilities of the firm in terms of their ability to confer sustainable competitive advantage and formulate strategies that leverage a firm’s core competencies.
  4. Demonstrate understanding of the concept of competitive advantage and its sources and the ability to recognize it in real-world scenarios.
  5. Distinguish the two primary types of competitive advantage: cost and differentiation and formulate strategies to create a cost and/or a differentiation advantage.
  6. Analyze dynamics in competitive rivalry including competitive action and response, first-mover advantage, competition and winner-take-all and make appropriate recommendations for acting both proactively and defensively.
  7. Formulate strategies for exploiting international business opportunities including foreign entry strategies and international location of production.
  8. Make recommendations for vertical changes in the boundary of the firm based on an understanding of the advantages of vertical integration and outsourcing and the factors that determine the relative efficiency of each.
  9. Make recommendations for horizontal changes in the boundary of the firm based on an understanding of the conditions under which diversification creates value.
  10. Demonstrate the ability to think critically in relation to a particular problem, situation or strategic decision through real-world scenarios.
  11. Recognize strategic decisions that present ethical challenges and make appropriate recommendations for ethical decision-making.

The programme is designed to cover a period of FIVE (5) to TEN (10) days.


TOTAL QUALITY MANAGEMENT

This training course will help participants understand total quality concepts and techniques for managing, controlling, and improving quality. This course exposes participants to contemporary knowledge and techniques of TQM. This would in turn enable the participant to articulate and implement quality improvement processes in the workplace, in line with the philosophy of Total Quality Management. Through the trainer’s expertise and practical knowledge, you will be able to define the key concepts associated with Total Quality Management.

Upon successful completion of the training programme, participants will acquire practical Total Quality Management skills, principles and models, which they can apply on the job. They can:

  1. Track Quality Performance and Identify Areas Needing Improvements
  2. Determine the impact of quality on profitability
  3. Implement a business strategy driven by Total Quality Management (TQM)
  4. Accomplish the cultural transformation necessary for successful implementation of total quality practices
  5. Implement Continuous Improvements
  6. Develop Quality Management Systems
  7. Understand International Quality Standards
  8. Communicate the importance of customer focused TQM
  9. Effectively use Tools for Identifying and Solving TQM Problems
  10. Effectively Control Quality Standards
  11. Achieve world-class status in manufacturing and service through TQM

The programme is designed to cover a period of FIVE (5) to TEN (10) days.